Cadillac Extended Warranty Review

February 4, 2021

Cadillac is the authority in providing a smooth, luxurious ride. However, even well-crafted cars can have issues. Opting for a vehicle service contract, otherwise known as an extended warranty, can help you to prevent a massive repair bill if something happens to your vehicle. If you’re thinking about buying a dealer warranty, read through our Cadillac extended warranty review first!

We’re about to review the Cadillac extended warranty program, including the term lengths, the levels of coverage, and the administration of the warranty.

The Highlights:

  • The Cadillac extended protection plan is administered by AMT Warranty Corp., a company with extraordinarily little public information.
  • A third-party warranty will allow you to choose between more repair shops than a Cadillac extended warranty does.
  • You’ll have your choice of two tiers and four term lengths, so you can customize your coverage.
  • You must take your car to a Cadillac dealership for repairs.

Is It Worth Getting a Cadillac Extended Warranty?

There are two levels of coverage offered with a Cadillac extended warranty. Both plans provide extensive coverage. However, neither plan will cover any issues related to negligence, wear and tear, or abuse. For a repair to be covered under the Cadillac vehicle service contract, it must stem from a defect in manufacturing.

The two levels for plans are:

  1. Platinum:  This level is exclusion-based, meaning that everything is covered except for what they specifically exclude. You can view their complete exclusion list on page 5 of their sample contract. The contract mainly covers various scenarios in which repairs will not be covered and typically excludes parts that will wear out over time.
  2. Silver:  This level is inclusion-based, meaning that everything specifically mentioned is covered. If it’s not listed, it’s not covered. The complete inclusion list is located on pages 4 and 5 of their sample contract. There are thousands of included components, like the engine, transmission transfer case, drive axle, brakes, and the air conditioning system.

A Cadillac extended protection plan has several term lengths to choose from:

  • 24 months / 24,000 miles
  • 36 months / 36,000 miles
  • 48 months / 48,000 miles
  • 60 months / 60,000 miles

You have plenty of ways to customize your extended warranty between the two options and the four term lengths.

Cadillac also offers other perks to tempt you towards using with their services, such as roadside assistance and trip interruption coverage. While these perks are nice, we don’t think they should sway you one way or the other. You should choose your warranty based on the cost, what’s covered, and how many repair facilities you can use.

It’s imperative that we highlight that a company called AMT WARRANTY CORP provides the warranty. There is little publicly available information about this company. Cadillac has partnered with them for their extended warranty instead of administering the warranty themselves. We only discovered this by analyzing the sample contract; they don’t make this information clear on their website.

If you’re near a Cadillac dealership and want your car repaired with genuine Cadillac parts, we think their extended warranty is worth it. Otherwise, you might be better off going for a true third-party warranty.

Cadillac Factory Extended Warranty vs. Third-Party Extended Warranty

The main difference between a Cadillac vehicle service contract and a third-party warranty is the number of options for where you can take your car for repairs. With a third-party warranty, you can repair your car almost anywhere. Each third-party vendor has its own requirements, but typically, if they’re licensed through a reputable association, you can take your car there.

Conversely, you need to take your car to a Cadillac dealership if you opt for a Cadillac extended warranty. The perk of doing this is that genuine Cadillac parts will always be used instead of aftermarket parts that will likely be used with other repair shops.

We should highlight why we aren’t talking about prices in our Cadillac extended warranty review. We’ve talked about extended warranties before and pointed out that quotes vary based on the individual car in question. Any extended warranty vendor will come up with a quote based on your VIN and mileage. That’s why you need to obtain several quotes from different providers and compare the costs and coverage.

What is Covered Under a Certified Pre-Owned Cadillac Extended Warranty?

Cadillac does not mention any special coverage for certified pre-owned vehicles anywhere on their website or within the sample contract. We assume this means that you have the same warranty options for a new or used car, but we don’t want to state that as fact.

You should talk to the dealership before buying a warranty for your certified pre-owned Cadillac to make sure that there isn’t any added or reduced coverage for used cars.

Do We Recommend a Cadillac Vehicle Service Contract?

So what’s the ultimate finding from our Cadillac extended warranty review? It’s hard to recommend a service when they don’t explicitly state who is administering their warranty. The fact that they sneak in the administration in the fine print of their contract rubs us the wrong way.

While the extended warranty itself looks great, we can’t get over the sneaky warranty administration. If the company in charge of the administration had more publicly available information, we might give this a pass. However, it’s a company that we can’t find much information on, so we cannot recommend the Cadillac extended warranty.

If you’re looking for another option, we offer vehicle service contracts through our reputable vendors. We offer transparent pricing and coverage, so you’ll always know exactly what you’re getting. We even offer free consultation calls to help you on the right options for you. Contact us today to get set up with your warranty today!

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