Reviews of Russ Darrow Kia Of Wauwatosa

  • Reviewed on 2022-04-23

    Doc Fee
    Did you purchase a new or used vehicle?I haven't purchased yet, but I have contacted dealers
    Did they sell you the car at MSRP?No, above MSRP
    Did they require you to purchase accessories?Yes
    Did they require you to purchase protection packages?Yes
    How likely is it that you would recommend this dealer to a friend?0
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?All weather mats ($695), Diamond Plus ($1,695) , Simonize ($2,395), Gap ($995), VSC ($2,995), Dealer Markup ($4,000)
    Is there anything else you want to share with us about this dealership?Very shady. Gave price of $50,500 via text/email before driving over an hour. Was told multiple add-ons we're optional. When I arrived, immediately price was $9,000+ more. I was pre-approved for my loan at 2.74%, was told they wouldn't accept my financing and offered me 5%+. Also tried to add an extra year to my loan to bring down monthly payment without telling me. When I called it out, they ran the payments for a year less and increased the interest rate to over 6%. When asked why, was told the interest rate goes up on a shorter loan (complete lie). Never going back here. Shady dealership, for sure!