Reviews of Bergstrom Kia Appleton

  • Reviewed on 2022-04-23

    MakeKia
    Model
    Doc Fee
    Did you purchase a new or used vehicle?New
    Year2022
    Did they sell you the car at MSRP?Yes
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?10
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?Real nice place. They don't negotiate really. Salesman also F&I manager. Adam was that guy. He wasn't pushy about anything and didn't mind me using my phone to look things up and calculate totals of packages. I ended up buying MSRP + $600 fees. 3.5% Apr 72 months. No accessories or extras. Disappointed in the high Apr compared to my bank but I will refinance in a couple months.
  • Reviewed on 2022-04-23

    MakeKia
    Model
    Doc Fee
    Did you purchase a new or used vehicle?New
    Year2022
    Did they sell you the car at MSRP?Yes
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?10
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?It was a great experience. I was told by the salesman they don't get paid on commission but on volume. The salesman Adam I had also did the f&I portion. He made a good pitch but they don't negotiate so I said no to all packages and he said that's fine. And he did up the paper work. I also took my phone out to use the calculator to get total prices on the packages and went to yaa to double check the warranty price from you guys. I told him that price and he said they don't negotiate so I obviously went through yaa. But it was an easy and cool experience. They have a really nice dealership. I contacted them online on a vehicle in transit and put the $500 refundable deposit down immediately. They would not send anything except the offer sheet and monroney sticker through email or text. I told them my bank could do 2.4% Apr and they were only able to offer me 3.5%. I did go through the dealership but will refinance in a few months. They have a tech guy to show you how all the features work. I'm still getting used to the gdi engine noise but the vehicle is averaging 27 mpg after 1200 miles.