Reviews of Dwayne Lane’s Skagit Subaru

  • Reviewed on 2022-04-23

    MakeSubaru
    Model
    Doc Fee
    Did you purchase a new or used vehicle?New
    Year2022
    Did they sell you the car at MSRP?Yes
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?3
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?Purchase was a factory order and it was a great experience. The car arrived sooner than expected and the price did not vary from the order. However, the service department is a different story. They had the job of mounting four new snow tires on four new Subaru rims so I could do the swap myself come snow season. They fouled this up completely by selling me new tires on the wrong rims (they did not fit the Forester at all). When they tried to correct this (with aftermarket rims) they "forgot" to reprogram the TPMS computer, leading to a TPMS Fail alert. Salespeople are OK. But Keystone Kops in service.