Reviews of Koons Tysons Toyota

  • Reviewed on 2022-08-10

    MakeToyota
    ModelRAV4
    Doc Fee899
    Did you purchase a new or used vehicle?New
    Year2021
    Did they sell you the car at MSRP?No, above MSRP
    Did they require you to purchase accessories?Yes
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?0
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?They tacked on every possible thing to the vehicle to increase the price. From the plastic door guards to the floor mats.
    Is there anything else you want to share with us about this dealership?I'd avoid this dealership entirely. They will offer insultingly low trade estimates and add astronomical markups that they justify by no longer being able to operate as a high volume dealer due to vehicle shortages.
  • Reviewed on 2022-04-23

    MakeHonda
    Model
    Doc Fee
    Did you purchase a new or used vehicle?I haven't purchased yet, but I have contacted dealers
    Year2012
    Did they sell you the car at MSRP?No, above MSRP
    Did they require you to purchase accessories?Yes
    Did they require you to purchase protection packages?Yes
    How likely is it that you would recommend this dealer to a friend?0
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?surprising ppl keep falling on this dealer tactics year after of my experience. back in 2016 my wifey and I were on our way to buy a 2012 CRV for her. after a couple of months of emails and calls, short story, the price that was given to us wasn't the same when we got to the location due to various hidden fees. they are very shady, one of the fees was we needed to pay for out-of-state buyer fees, plus MD inspection bc the SUV already had a VA inspection approved, I don't know how VA approved that SUV bc all 4 tires were almost dangerously gone. I also road tested the SUV that day but I was scared bc it was raining a lot and wifey was pregnant at that time. the manager didn't want to negotiate anything on the SUV not even getting a discount on tires, despite the fact the sales rep told me that day over the phone before going to their location that the SUV already made them $1000 just by sitting on the lot. another buyer from NJ put that amount as a deposit for this vehicle but never went to pick it up on the specified date so Koons Tyson Corner VA put it back on the market. just stay away from them.