Reviews of Vandergriff Toyota

  • Reviewed on 2022-07-21

    MakeToyota
    ModelTundra
    Doc Fee150
    Did you purchase a new or used vehicle?New
    Year2021
    Did they sell you the car at MSRP?No, above MSRP
    Did they require you to purchase accessories?Yes
    Did they require you to purchase protection packages?Yes
    How likely is it that you would recommend this dealer to a friend?0
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?Zaktek $599 (In addition to the Gulf States protection package @ $359) Window Tint $399 Nitrogen $299 Tailgate Enhancement $195 Skid Plate for CC $450
    Is there anything else you want to share with us about this dealership?Always trying to upcharge in Service Dept. At the last oil change, I was offered a battery service (2 felt washers plus anti-corrosion spray) for $45. Truck only had 10K miles.
  • Reviewed on 2022-07-21

    MakeToyota
    ModelTundra
    Doc Fee150
    Did you purchase a new or used vehicle?New
    Year2023
    Did they sell you the car at MSRP?No, above MSRP
    Did they require you to purchase accessories?Yes
    Did they require you to purchase protection packages?Yes
    How likely is it that you would recommend this dealer to a friend?0
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?Zaktek $599-This was in addition to the previously applied paint protection from Gulf States @$359 Window Tint $399 Nitrogen $299 Tailgate Enhancement $195 CC Skidplate $450
    Is there anything else you want to share with us about this dealership?They are always trying to up-charge in the service department. I was offered a battery service (2 felt washers and anti-corrosion spray) for $45 at the last oil change. Mileage was 10k.
  • Reviewed on 2022-06-25

    MakeToyota
    ModelSienna
    Doc Fee
    Did you purchase a new or used vehicle?I haven't purchased yet, but I have contacted dealers
    Year2022
    Did they sell you the car at MSRP?No, above MSRP
    Did they require you to purchase accessories?Yes
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?1
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?Required the Toyota-installed accessories, not unexpected.
    Is there anything else you want to share with us about this dealership?Absolutely no budging on price, not at all willing to negotiate even when I asked twice. She said the car sold for $9k above MSRP. I asked if we could do a pre-order or reservation at MSRP. She said she'd check, but she wasn't confident they'd budge. They came back with a reservation for MSRP of over $43k before fees. I told her my research and that the car might be about $42k MSRP. I asked if they wouldn't get down to MSRP then how close would they be willing to come. She responded Toyota had already installed accessories--fine--and that it was already allocated for $10k above MSRP. Moving on from this dealer.
  • Reviewed on 2022-04-23

    MakeToyota
    Model
    Doc Fee
    Did you purchase a new or used vehicle?I haven't purchased yet, but I have contacted dealers
    Year2022
    Did they sell you the car at MSRP?No, above MSRP
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?1
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?$20,000 market adjustment, offered $80,000 for trade on 2021 Dodge Charger Hellcat Redeye (1500 miles)that they would then most likely sell for over $100,00. Just overall an insulting experience.