Reviews of Shottenkirk Ford Granbury

  • Reviewed on 2022-07-20

    Doc Fee
    Did you purchase a new or used vehicle?Used
    Did they sell you the car at MSRP?No, above MSRP
    Did they add reconditioning fees?Yes
    Did they allow you to get a pre-purchase inspection?No
    How likely is it that you would recommend this dealer to a friend?0
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?One Star Actually, way LESS than 1 star! Less than zero stars to be completely honest. I hate to show my age but; IF you really liked used car dealers of the 1960's THIS is your place. Shottenkirk Ford in Granbury is fully lacking in one important and much desired element most of us look for in our local automobile dealings... INTEGRITY. Everything you read in the other reviews is an exact echo of what I had intended to say so, I won't bore you by repeating it. It is amazing to me how completely "retro sleaze" this place is. Add-on fees no other dealer still pushes, Lies about who and where the inventory came from (very reminiscent of those in it-never-rains areas selling vehicles that floated down the street during south Texas floods), They couldn't even be bothered to complete factory recall issues prior to the sell. Then when I found out there were several recalls needed, they can't get me on the schedule for over a month. THEN, a chip flash update needed for the "a-pin" or some-such, runs for over 8 hours and has only achieved 40%. Obviously these people have zero knowledge of computers and unfortunately; today's Fords are nothing more than electronics on wheels. So, here is MY 2¢ - Stay as far away from this dealership as the road will allow!, they can not be trusted!! There are several Ford Dealerships within easy travel distances from Granbury and you will be much better served (Time & Money) by making the drive. Doing business with local businesses has always sat right at the top of my "Things To Do" list. However, it now sits just below Avoid Everything Shottenkirk.