Reviews of Northwest Hyundai

  • Reviewed on 2022-08-05

    MakeHyundai
    ModelTucson
    Doc Fee
    Did you purchase a new or used vehicle?I haven't purchased yet, but I have contacted dealers
    Year2022
    Did they sell you the car at MSRP?No, above MSRP
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?Yes
    How likely is it that you would recommend this dealer to a friend?0
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?$2999.95 Apex Protection Package - GPS theft tracker, paint/windshield/seating protection
    Is there anything else you want to share with us about this dealership?Was told on the phone the car would be sold at MSRP. Arrived and they brought me a buyers order showing a $8,000 market adjustment and a $2995 apex protection packages. Took over an hour of speaking with the manager for the GM to honor what I was told on the phone and remove the market adjustment. Would not budge on the apex protection package. Horrible experience with rude preachy salesman. They lie to you on the phone to get you into the door.
  • Reviewed on 2022-04-23

    MakeHyundai
    Model
    Doc Fee
    Did you purchase a new or used vehicle?I haven't purchased yet, but I have contacted dealers
    Year2022
    Did they sell you the car at MSRP?No, above MSRP
    Did they require you to purchase accessories?Yes
    Did they require you to purchase protection packages?Yes
    How likely is it that you would recommend this dealer to a friend?5
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?APEX protection for tint, wheels locks, etc.
    Is there anything else you want to share with us about this dealership?Eduardo the salesman went above and beyond to get me the deal I wanted but GM wouldn't let it