Reviews of North Park Subaru At Dominion

  • Reviewed on 2022-04-23

    Doc Fee
    Did you purchase a new or used vehicle?New
    Did they sell you the car at MSRP?No, above MSRP
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?Yes
    How likely is it that you would recommend this dealer to a friend?3
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?Tried to bargain about price on "service agreements" There are a couple expensive repairs / services for Subaru. Finance man was rather rude and refused to bargain so we got a lower price option instead.
    Is there anything else you want to share with us about this dealership?Yes. They advertise a gift card if you take a test drive. They failed to provide it and after purchase did not return calls about it. They also failed to return our semi vanity plate. I had to spend extra at TX DMV to get new plates but was able to get the same number. They claim that vanity plates do not go to the owner, in TX they do. Salesman never did return the plates. Service is spotty. Went in for 2 under warranty oil changes. Both times windshield washer was not filled and the first time there was a light on dash about it as I was driving home about half way back. They checked the list saying they had serviced it. Makes me question what else they "pencil whipped" instead of doing the service.