Reviews of Mac Haik Ford Pasadena

  • Reviewed on 2022-08-10

    MakeToyota
    ModelSequoia
    Doc Fee150
    Did you purchase a new or used vehicle?I haven't purchased yet, but I have contacted dealers
    Year2012
    Did they sell you the car at MSRP?No, above MSRP
    Did they require you to purchase accessories?Yes
    Did they require you to purchase protection packages?Yes
    How likely is it that you would recommend this dealer to a friend?0
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?A product similar to lowjack-499 Reconditioning Fee-995
    Is there anything else you want to share with us about this dealership?We were annoyed about the reconditioning fee the most because the car was clearly not reconditioned. The sun roof did not work, every wheel was missing a lug nut, several panels were falling off in the interior, tires weren't to the wear bar but right above it. I don't think I would ever purchase a vehicle from them.
  • Reviewed on 2022-07-11

    MakeFord
    ModelF-150 Lightning
    Doc Fee
    Did you purchase a new or used vehicle?I haven't purchased yet, but I have contacted dealers
    Year2023
    Did they sell you the car at MSRP?No, above MSRP
    Did they require you to purchase accessories?Yes
    Did they require you to purchase protection packages?Yes
    How likely is it that you would recommend this dealer to a friend?0
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?I was contacted by Mac Haik saying that a pre-order for an F150-Lightning canceled and they had one in stock. They told me that the vehicle was $80k after $11k in extras and to come in. After wasting a hour and a half driving and $50 in gas, we further wasted a hour getting trade-in value for our current car. Then they changed the sales price on us... they marked it up from $80k to $140k with a straight face. Disappointing experience.