Reviews of Five Star Ford Dallas

  • Reviewed on 2022-07-12

    MakeFord
    ModelF-150
    Doc Fee150
    Did you purchase a new or used vehicle?New
    Year2022
    Did they sell you the car at MSRP?Yes
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?10
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?I had a very strange scenario in that I agreed to purchase a vehicle that hadn't been delivered yet and waited 3 months before the GM at the dealership then decided to do a collateral exchange to get me on the road. They made things right at the end, keeping me updated with the process of the exchange and offered some vehicle accessories at no cost for my trouble/wait. They even reimbursed me for my first month's payment because they didn't anticipate the wait would be that long. All in all, these guys worked hard to make sure I was happy with my new truck. Having purchased the truck at MSRP, with the items they provided me in the end and me being happy with my truck, I'm glad I dealt with them. It just reminds me it's not how you treat customers when things go smoothly that stands out, it's how you treat your customers when things don't go as planned and make things right, that counts most. I think you can trust these guys and do recommend you buy from these guys.
  • Reviewed on 2022-05-25

    MakeFord
    ModelBronco
    Doc Fee150
    Did you purchase a new or used vehicle?New
    Year2022
    Did they sell you the car at MSRP?Yes
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?10
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?factory ordered, at MRSP minus ford incentives. very straightforward. dealer never asked/pushed accessories, etc. I was told they sell vehicles at MSRP without mark-ups except highly sought after models like raptors, tremors, etc.