Reviews of Hendrick Lexus Charleston

  • Reviewed on 2022-04-28

    MakeLexus
    ModelES
    Doc Fee699
    Did you purchase a new or used vehicle?Used
    Year2021
    Did they sell you the car at MSRP?No, below MSRP
    Did they add reconditioning fees?No
    Did they allow you to get a pre-purchase inspection?Yes
    How likely is it that you would recommend this dealer to a friend?10
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?Very good experience overall. I was able to negotiate a price I felt was fair without a lot of the normal back and forth gamesmanship. The finance manager DID sell me on tire & wheel and maintenance packages. However, I wrote him the next day with buyers remorse and was easily able to remove those packages and got a full refund within 7 business days!