Reviews of Langway Toyota Of Newport

  • Reviewed on 2022-05-16

    MakeAcura
    ModelCL
    Doc Fee
    Did you purchase a new or used vehicle?I haven't purchased yet, but I have contacted dealers
    Year2022
    How likely is it that you would recommend this dealer to a friend?0
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?Was prepared to buy a 2022 Tacoma, Limited. Made 2 special trips up and back, twice. The General Manager, Russ came out of his office, never introduced himself, never shook my hand. Looked at the sales person and then me and said, “Do not want your trade, maybe you should sell it on your own”. I’m like, what? Don’t you even want to look at it? It’s mint (and it is). I won’t get a good return on the new one I’m selling if I take a trade in. I still can’t believe it. You will never see me, my family, our friends of family, co-workers and the list goes on. I was told Mr. Langway runs a very good family owned business…I experienced the very opposite, sad to say, but true. Do yourself a favor…DO NOT GO TO LANGWAY!
  • Reviewed on 2022-04-27

    MakeToyota
    ModelTacoma
    Doc Fee419.00
    Did you purchase a new or used vehicle?New
    Year2022
    Did they sell you the car at MSRP?Yes
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?10
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?The nicest, easiest, stress free vehicle purchase I have ever made in my life! No pressure sales reps and the nicest, "non pushy" F&I manager I have ever dealt with. The dealership is a little out of the way compared to the other Toyota dealerships because they are on "the other side of the bay". Take the ride. Go over the bridges (the best views in Rhode Island!). It will be worth your time to go there because they actually care about selling you a vehicle and hope you come back in the future for service etc. as well as being a life lone customer. I can't say enough good things about Langway Toyota!