Reviews of Mercedes-benz Of Eugene

  • Reviewed on 2022-05-06

    Doc Fee
    Did you purchase a new or used vehicle?I haven't purchased yet, but I have contacted dealers
    Did they sell you the car at MSRP?No, above MSRP
    Did they require you to purchase accessories?Yes
    Did they require you to purchase protection packages?Yes
    How likely is it that you would recommend this dealer to a friend?0
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?I wasn't given a price, since I didn't live in Eugene or Springfield.
    Is there anything else you want to share with us about this dealership?This dealership is a total joke, totally worth heading to Medford or Salem or even Wilsonville. I showed up after work to see a car at 5:15, they basically told me I needed to come back in the morning or early afternoon. They wanted to be locking up the doors at 5:55, and in their car at 6 pm. That buying a car was going to take hours. As if I had even been to a dealership before. I went back to check out a car they had that nobody else had in the area. I was then told since I didn't have a Eugene or Springfield address they wouldn't sell it to me at any markup. I ended up driving up to Wilsonville Mercedes and it was totally worth the drive. The sales guy Jeff helped me secure an AMG EQS Model that hadn't even been wholesaled to them. It was painless and they even stayed past closing to get me set up for this car. I would say buying in a small town doesn't always mean you'll get better service.