Reviews of Mazda Of Gladstone

  • Reviewed on 2022-04-23

    MakeMazda
    Model
    Doc Fee
    Did you purchase a new or used vehicle?New
    Year2022
    Did they sell you the car at MSRP?Yes
    Did they require you to purchase accessories?Yes
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?3
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?The Green Package $1295.00
    Is there anything else you want to share with us about this dealership?It took MUCH negotiating to get to MSRP with a "discount" that would minus the Green package cost. I credit the end of month and end of quarter for the success in that. The dealer tried to add "LOW JACK" $492.00 at the last minute of negotiating. They did remove it AFTER I asked what is that? Their invoices are internet based so nothing is "in writing" and the numbers on the quotes changed daily. I started working with this dealership in December and the "Green package was the $895.00 By March it went up to $1295.00 the package remained the same. If you are going to do business with this dealership you will have to negotiate hard for a fair deal.
  • Reviewed on 2022-04-23

    MakeMazda
    Model
    Doc Fee
    Did you purchase a new or used vehicle?New
    Year2021
    Did they sell you the car at MSRP?Yes
    Did they require you to purchase accessories?Yes
    Did they require you to purchase protection packages?Yes
    How likely is it that you would recommend this dealer to a friend?1
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?"Green Package" is required on all of their vehicles. This is plastic door trim and wheel repair.
    Is there anything else you want to share with us about this dealership?I spoke to this dealer about a CX-5 and ended up with a fantastic sales person. The challenge with this dealer is they slam you with a "Green Package" that is already installed on their vehicles. I repeatedly told the sales manager that I did not want the package. In the end I felt slammed on this package and want to make sure that ANY prospective customer knows that in the end, this results in an increase of $895. Additionally, pay attention to your money factor.. I was quoted just 2 days earlier at Mazdas tier 1 credit rate of .0010 and ended up signing a lease at .0017, which makes a huge impact to your lease payment. All in all, I enjoyed working with the sale person, Tine.. But this dealership is slamming "Green Packages" and will NOT negotiate at all.. I would return again if they changed their sales practices as I really felt that the dealer would take advantage of me any avenue possible. +++ Sales people - - - Dealer will increase your money factor or APR and Slamm a $900 Green Package that will by far make this the WORST deal on a lease in the area.. BEWARE and PROCEED WITH CAUTION. I would not send anyone to this dealership and feel comfortable that they would not be taken advantage of.
  • Reviewed on 2022-04-23

    MakeMazda
    Model
    Doc Fee
    Did you purchase a new or used vehicle?New
    Year2022
    Did they sell you the car at MSRP?No, above MSRP
    Did they require you to purchase accessories?Yes
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?8
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?"VIP green car package" Door edge and door handle protection Nitrogen filled tires First ding fixed free First window rock chip fixed free Full tank of gas Complimentary loaner for major servicing Free key fob battery replacement 1 year tire protection Complimentary 1000 mile inspection including installing perm.plates! There is more, but more bs than already listed for a mere 1299.00. Of course this was already done, but they split the cost so I pd. 650.00
    Is there anything else you want to share with us about this dealership?the f and i guy was not too pushy,but the cotract was for 4.79%, and when i told him i had approval for 3.02% he kindly informed me if i bought even one of the things he was offering, he could maybe do something about the interest. By that time I had lost my comeback thoughts. I signed, drove home and called my CU. Am now in the process of refinancing. 😅. I'm a little bummed because this will probably be the only car I bought myself. YAA was a huge help and I learned a lot from ya'll.