Reviews of Fairway Ford

  • Reviewed on 2022-04-23

    MakeFord
    Model
    Doc Fee
    Did you purchase a new or used vehicle?New
    Year2009
    Did they sell you the car at MSRP?Yes
    Did they require you to purchase accessories?Yes
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?0
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?VIN etching
    Is there anything else you want to share with us about this dealership?They tried to charge me for service work and parts for regular maintenance. But they actually did not change the parts, i.e. cabin air filter, spark plugs, engine air filter and so on. I checked and found out by accident. They mentioned the cabin air filter on the invoice but I knew that the car does not have a cabin air filter. So I asked the service advisor to show me where exactly the filter is located on the vehicle. He was not able to show me of course. They were embarrassed and refunded me the money. I filed a BBB complaint but nothing happened. I guess this is how it is here in the south.