Reviews of West Herr Honda

  • Reviewed on 2022-04-23

    MakeHonda
    Model
    Doc Fee
    Did you purchase a new or used vehicle?New
    Year2023
    Did they sell you the car at MSRP?No, above MSRP
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?10
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?They did exactly as I asked. I used the YAA method of sending multiple emails to multiple dealerships asking for the best out the door price. West Herr came in under MSRP and had 0% financing. We had one dealership add $3000.00 to the MSRP and be completely rude (even though we had purchased a Honda CRV three years prior from them)...that would be LIA Honda (who will never see our business again) I did have to sit through a sales pitch for everything under the sun....bought nothing and laughed at the price of the extended warranty knowing full well I was purchasing it from YAA. Finance guy tried everything to get me to buy something, anything....anger, frustration, hurt feelings. The deal was painless except for the finance guy, but I can put up with that. Thanks for the tools to handle a car dealership.
  • Reviewed on 2022-04-23

    MakeHonda
    Model
    Doc Fee
    Did you purchase a new or used vehicle?New
    Year2022
    Did they sell you the car at MSRP?Yes
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?10
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?This dealership was outstanding, After waiting 3 months for my truck to come in, it was damaged by the delivery truck.The dealership went out of their way to find me a replacement and they had to trade two new cars to get mine. They held to the original quote that was done 3 months ago. Amazing dealership.