Reviews of Palisades Mazda

  • Reviewed on 2022-04-23

    MakeMazda
    Model
    Doc Fee
    Did you purchase a new or used vehicle?New
    Year2022
    Did they sell you the car at MSRP?No, below MSRP
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?8
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?As far as accessories go it came with wheel locks and the window sticker they sent me also included a roadside assistance kit. When I got the car home I noticed the kit wasn’t in the trunk. So I called, the salesman said check the window stick in the glove box. It did not list the $90.00 roadside kit. I said the deal was based on that kit, so payment, interest charges paying for something that I didn’t have. A day or two later the salesman texted me and said that they could send me a check for $90.00. I agreed to that, but really with interest charges I should’ve doubled it. Keep in mind this dealership is five hours away and almost completely done via email, text, bank wire and by phone. Is this an isolated thing or is this another way for the dealership to make money?
  • Reviewed on 2022-04-23

    MakeMazda
    Model
    Doc Fee
    Did you purchase a new or used vehicle?New
    Year2022
    Did they sell you the car at MSRP?No, below MSRP
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?10
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?All communication is done through email. Vehicle delivered to the door. OTD price $34,000 (taxes, documentation fee included), MSRP at $31505.