Reviews of Northtown Kia

  • Reviewed on 2022-04-23

    Doc Fee
    Did you purchase a new or used vehicle?New
    Did they sell you the car at MSRP?Yes
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?10
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?Hunting for a very specific car + interior and color combination that was proving to be a "unicorn." I heard through another dealer that this dealer, across the state from me, was getting this particular car and it wasn't yet spoken for. I called, talked to the sales manager, we did all the paperwork online, he kept calling me back over the next few weeks to let me know the progress of the car, etc. When it arrived on the lot, he sent me pictures to make sure this was indeed what I wanted. There was zero pressure to add on anything; all the paperwork was ready when we got there; they took us through the car and features in detail, and then followed up a week or so later to see if we had any questions or problems. I was happy to pay MSRP because of the service I received. Even though this dealer is hundreds of miles away from me, I would definitely go back.