Reviews of Dch Wappingers Falls Toyota

  • Reviewed on 2022-04-23

    MakeToyota
    Model
    Doc Fee
    Did you purchase a new or used vehicle?New
    Year2022
    Did they sell you the car at MSRP?Yes
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?Yes
    How likely is it that you would recommend this dealer to a friend?9
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?This was the dealer with the lowest price. The manager was firmed on the MSRP plus the "Protection Package" which included paint protection, bumper guard (A piece of plastic tape), roof rails, mats and door edge guards. I wouldn't budge on that, however, he proposed a 30% off on accessories. I purchased a remote starter since I wouldn’t trust an aftermarket installer with such complicated machine. Note: I tried other dealers like Forham Toyota and New Rochelle Toyota. However, their prices and customer service sucked. Specially Fordham. I purchased my previous car there in 2017, but in comparison, they treated me like crap this time around. I guess they think they have the upper hand now.
    Is there anything else you want to share with us about this dealership?I work long hours and can go spent a day at the dealership. I did everything by email and text. The representative who helped me was very cooperative. I just when to do the paperwork. Contrary to the other dealers, they told me "First come first serve". I went off the person who answer my inquiry and CC all the people email's at the dealer I was able to find online. They tried to contact me to apologize but it was too late by then.