Reviews of Phillipsburg-easton Honda

  • Reviewed on 2022-06-12

    MakeHonda
    ModelInsight
    Doc Fee599
    Did you purchase a new or used vehicle?New
    Year2022
    Did they sell you the car at MSRP?Yes
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?8
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?Straightforward, no-nonsense type of dealership. They told me they would sell at MSRP and held true to their word even though inventory shortages caused my car to arrive 3 months later (the base price increase did get passed on to me though). Didn't force me to buy any gap insurance, accessories, etc, which was super nice. However, they didn't inform me that my $500 deposit to claim a car is non-refundable (granted, I also forgot to ask before committing), they didn't give me a buyer's order, and they turned down my attempts to negotiate the doc fee. A bit more transparency would've been appreciated; they didn't go above and beyond to assist me as the customer.
  • Reviewed on 2022-04-23

    MakeHonda
    Model
    Doc Fee
    Did you purchase a new or used vehicle?New
    Year2022
    Did they sell you the car at MSRP?Yes
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?9
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?They did add a $599 doc fee that they didn’t let me negotiate out of the price of the car but other than that the deal was straightforward and I was given the out the door price upfront over the phone and in writing via email. I wasn’t thrilled about the high doc fee but considering the $6000 dealer markup fees being charged by other dealerships I went to it was worth using this dealership 75 miles from where I live.
  • Reviewed on 2022-04-23

    MakeHonda
    Model
    Doc Fee
    Did you purchase a new or used vehicle?New
    Year2022
    Did they sell you the car at MSRP?Yes
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?10
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?Was able to do everything over the phone, they have a non-negotiable docking fee, but other than that sell their vehicles at MSRP. They make the process easy and with my lease they included free oil changes for the term of the lease and a free first inspection.