Reviews of St Charles Nissan

  • Reviewed on 2022-04-23

    MakeNissan
    Model
    Doc Fee
    Did you purchase a new or used vehicle?New
    Year2021
    Did they sell you the car at MSRP?Yes
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?8
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?My daughter was involved in an accident and her car was totaled, so we had to make a purchase in this market. I called/emailed/requested info from at least 8 dealerships in 3 states (Honda and Nissan dealers for a civic or Sentra) before finding this dealer who actually had a car in stock, would sell it at msrp, and didn't have "mandatory" protection packages as part of the sale. My salesperson was easy to deal with and very friendly. My only complaint was with the finance department. I was interested in a lease or finance, but I was quoted at least 2-3 points higher for both options than what was listed on their own website (and Nissan's), and my credit is excellent. I got so frustrated that I just paid cash instead of pad their back end profits as well. The only extra I purchased was oil changes for 3 years for $199, which I felt was reasonable.