Reviews of Columbia Honda

  • Reviewed on 2022-04-23

    Doc Fee
    Did you purchase a new or used vehicle?New
    Did they sell you the car at MSRP?Yes
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?6
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?We had a bad experience in the finance office where they wouldn't give us the advertised finance rate, even though we were more than qualified. They wouldn't even take our down payment. We bought the car and immediately refinanced with our credit union. The sales manager called and apologized and wanted to keep our loan by giving us the correct rate, but I told him we weren't willing to do that. He sent us a check for the fees we incurred to refinance. I thought that was a nice gesture, but I don't appreciate how we were treated while we were making the purchase.