Reviews of Oxmoor Chrysler Dodge Jeep Ram, Llc

  • Reviewed on 2022-04-27

    ModelPacifica Hybrid
    Doc Fee634.83
    Did you purchase a new or used vehicle?I haven't purchased yet, but I have contacted dealers
    Did they sell you the car at MSRP?Yes
    Did they require you to purchase accessories?Yes
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?9
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?Pulse $399
    Is there anything else you want to share with us about this dealership?I tried to get them to lower the doc fee. They said it was set by law and they could be audited and fined for charging a lower amount. I said, fine, just give me $500 more for my trade which they did. I thought I got a fair trade in for my 2021 Toyota Highlander. I got $4000 more than I paid for it last year. They also were going to add over $1600 in dealer installed items. I refused all. They said they would remove everything except the pulse (lights), since it was a safety item. I reluctantly agreed.