Reviews of Tom Wood Lexus

  • Reviewed on 2022-04-23

    Doc Fee
    Did you purchase a new or used vehicle?Used
    Did they add reconditioning fees?No
    Did they allow you to get a pre-purchase inspection?Yes
    How likely is it that you would recommend this dealer to a friend?10
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?The Lexus dealer strives to make the purchase experience quick, easy and painless. After a test drive the day before, I returned to the dealership to purchase my car, and in less than 60 minutes, I was driving home in my Lexus. It is great to have a one-person contact during my visits to Tom Wood Lexus, which respects my time and strives to create a positive customer experience. A no-haggle pricing structure eliminates a lot of anxiety from the buying process--the way car buying should be. The Lexus dealer also provides loaner vehicles in for service, and offers to assist in transportation needs. To sum up my experiences at this dealership, I found the car I was looking for at a good price, had positive customer experiences, and will recommend Tom Wood Lexus to others.