Reviews of Muller’s Woodfield Acura

  • Reviewed on 2022-06-15

    MakeAcura
    ModelIntegra
    Doc Fee
    Did you purchase a new or used vehicle?I haven't purchased yet, but I have contacted dealers
    Year2023
    Did they sell you the car at MSRP?No, above MSRP
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?2
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?Dealer was asking $5,000 above MSRP for a new Integra.
  • Reviewed on 2022-05-09

    MakeAcura
    ModelMDX
    Doc Fee308
    Did you purchase a new or used vehicle?Used
    Year2022
    Did they sell you the car at MSRP?No, above MSRP
    Did they add reconditioning fees?No
    Did they allow you to get a pre-purchase inspection?No
    How likely is it that you would recommend this dealer to a friend?0
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?BUYER BEWARE! Can't recommend this dealer. Purchased a used 22 Acura MDX loaner with 4k miles. Over the course of 2 days, I realized the car didn't have some features I was looking for. Heated steering wheel and ventilated seats etc. My fault for not looking over every single button. That being said, I took it back to the dealer, and they gave me a huge runaround with excuses and then overcharging for another vehicle I was interested in. So sick of the games dealers play these days. Total price gouging!! My salesman was a nice guy, but in the end it didn't matter. I wanted to put more money down for the same model with the features I wanted. So they just jacked up the price of the vehicle I wanted by thousands. Making it unrealistic to purchase. That's how they scam you. Do your homework! I thought it would be relatively easy to upgrade into a different car. Dealership was NOT cooperative. Don't waste your time.
  • Reviewed on 2022-04-27

    MakeAcura
    ModelMDX
    Doc Fee300
    Did you purchase a new or used vehicle?New
    Year2019
    Did they sell you the car at MSRP?No, below MSRP
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?10
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?I was looking for a preowned Acura MDX Sport Hybrid at the time. I reached out to them because they had 2 in inventory. Barb, the salesperson I was working with was able to get me a new MDX Sport Hybrid for lesser than what used ones were selling for - Being July, Acura had tons of incentives to get 2019s out of the lot. I bought one for 10k below MSRP - also got a handsome value on trade in. I did pay a bit more than market rate on financing, but I knew I can always refinance. No other items were forced upon me. Was very happy with the purchase and have referred others to the same store.