Reviews of Honda City Chicago

  • Reviewed on 2022-04-23

    Doc Fee
    Did you purchase a new or used vehicle?I haven't purchased yet, but I have contacted dealers
    Did they sell you the car at MSRP?No, above MSRP
    Did they require you to purchase accessories?Yes
    Did they require you to purchase protection packages?Yes
    How likely is it that you would recommend this dealer to a friend?0
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?Car salesman originally text me stating "here are all window stickers disclosing all costs", but when I go in to finalize pricing they tried forcing me to purchase 2 separate/individual protection packages, along with all the accessories they added to the car. I told them I'm not interested in adding the 2 separate protection packages (each of them just shy of $2,000), and they stated that it was required in order for me to purchase the vehicle. What made me laugh is that the salesman (Jose) stated that the protection was already applied to the vehicle, but there were no pinstriping, door edge guards, etc.. and the salesman didn't know what to say at that point. I asked to speak with the manager to discuss this, and when the salesman came back, he told me that the manager didn't want to speak with me and if I wasn't going to purchase the vehicle, then I could leave. Haha. It was a complete joke trying to work with them. This is exactly why Napleton (honda) is being sued by the FTC and the State of Illinois for adding in junk fees to their car sales.
    Is there anything else you want to share with us about this dealership?Most unprofessional dealership I've been to. I recommend to skip this dealership and find a different one.