Reviews of Nalley Lexus – Roswell

  • Reviewed on 2022-04-23

    MakeLexus
    Model
    Doc Fee
    Did you purchase a new or used vehicle?Used
    Year2020
    Did they add reconditioning fees?No
    Did they allow you to get a pre-purchase inspection?Yes
    How likely is it that you would recommend this dealer to a friend?7
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?I bought a certified pre-owned car that was a dealer loaner. They questioned the price which they had advertised the day before, would not honor the 0% financing even though their salesman chased after me in the parking lot the day before to tell me his manager would. I arranged other financing which they said they would match but then the F&I guy drew up the contract with a different rate. He had to do 3 sets of documents as he kept changing different conditions compared to what was agreed with the sales manager.