Reviews of Westside Hyundai

  • Reviewed on 2022-06-21

    MakeHyundai
    ModelElantra
    Doc Fee850
    Did you purchase a new or used vehicle?I haven't purchased yet, but I have contacted dealers
    Year2022
    Did they sell you the car at MSRP?No, above MSRP
    Did they require you to purchase accessories?Yes
    Did they require you to purchase protection packages?Yes
    How likely is it that you would recommend this dealer to a friend?0
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?They require the "family plan" on all vehicles. This is a combination of all the crap the FNI office could come up with. A "$5000 value" extended warranty that "covers everything" *details unavailable but trust us*. Nitrogen in the tires "A $190 value". vin etched glass. car wax, scotch guarded seats, window tint of unknown quality, wheel locks, door guards, and collision reimbursement (sounds like gap insurance). Essentially if you total your car in the first 36 months, they'll pay you $3000. That's probably to cover the next item. The $3000 market adjustment that's "industry standard right now". While they didn't have the car I was looking for in stock, they did indicate that they have pre-sold ones coming in but one of those deals could fall through if I was "hungry enough" for the car. In 10 minutes I knew that there was zero chance I would be buying a car from them at all. Total for a Hyundai Elantra N was $6850 + Tax + MSRP. Nope. Zero integrity.
    Is there anything else you want to share with us about this dealership?Zero Cars in the showroom. Limited inventory.
  • Reviewed on 2022-04-23

    MakeHyundai
    Model
    Doc Fee
    Did you purchase a new or used vehicle?New
    Year2022
    Did they sell you the car at MSRP?Yes
    Did they require you to purchase accessories?Yes
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?10
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?This is a Jack Hanania dealership (20+ dealers in FL and privately owned) that has a Jack's Family Value Plan on all of their vehicles for $3,999 and includes the usual of window tint, nitrogen, paint protection, leather seat protection, wheel locks, mud guards etc). In the end after some negotiation with the GM of the store, I paid NO mark-up at all, just MSRP plus the FL doc fee and my tax and tag transfer. I got the window tint and nitrogen included in my deal as well. It was toward the end of the month and this inbound unit was not already pre-sold when we made the deal on February 17th.
    Is there anything else you want to share with us about this dealership?My salesperson, Berto Rodriguez, was very attentive and easy to deal with. If you don't like to negotiate hard, then pass on this dealer as the Jack's Family Value Plan is added to all cars, even inbound ones they claim to not waive the accessory charge on. This was not the case for me, but it took a few calls to the sales manager and a face to face with the General Manager (James Wood) of Westside Hyundai to get this deal, but they did acquiesce to my request. The deal was at MSRP ($49,090) plus the doc fee of $899. They wanted to add $225 for the tag transfer so we got that down to $150 and they also wanted to add another $199 for a private tag agency fee. Once again, these two fees did show up on my buyer's order and we simply had the GM, James Wood, agree to reduce the MSRP of the vehicle as the selling price by an additional $275. With sales being at 6.5%, this got me OTD at $53,161. Also, I got a $100 Visa Gift Card the next day for coming in and taking a test drive so that also helped but did not show up on my deal. Once again, if you have the patience and inclination to negotiate on an inbound unit, this dealer will waive the mandatory accessory package, but it does require more work on your part. The salesperson, Berto, was really good once the deal was made and they got me in and out in 90 minutes after terms were reached. I sold my GMC SUV privately as well so we had no trade-in here, so the deal was more straight forward.