Reviews of Massey-yardley Dodge Chrysler Jeep

  • Reviewed on 2022-05-09

    Doc Fee799.00
    Did you purchase a new or used vehicle?New
    Did they sell you the car at MSRP?Yes
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?0
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?This dealership is called Rick Case Genesis. First thing, Donnie Barnes is a great salesperson. The issue is with F/I. They used deceiving tactics and lied to throw in items that were not asked for (in fact I refused one of them) and they added it anyway. I now paid over $300 for a maintenance package that I refused and was told it was being "thrown in as a gift for free", and I still refused. I had to ask for paperwork that I signed and they would not provide me with everything I signed.