Reviews of Headquarter Honda

  • Reviewed on 2022-05-10

    Doc Fee
    Did you purchase a new or used vehicle?I haven't purchased yet, but I have contacted dealers
    Did they sell you the car at MSRP?No, above MSRP
    Did they require you to purchase accessories?Yes
    Did they require you to purchase protection packages?Yes
    How likely is it that you would recommend this dealer to a friend?0
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?Contacted them about a Silver 2022 Honda Accord 2.0T they had in stock, listed on their website at MSRP of $34,275. They did not have it in stock, yet, car was due in "three days." Salesrep quoted $40,837.00 OTD for that vehicle. When I pointed out that was quite a bit higher than the MSRP they list on their website, they replied that they add (quite a few things) because they want the customer to have the best experience possible. I pointed out that since I wasn't going to buy those add-ons, I wasn't going to have a very good experience. He/she said that they do this to all their cars they sell. Finally, I again asked that since they had not yet received the car, that they NOT add any dealer installed equipment on the R/O for the PDI. The response was that that would not be possible. I was not able to get them to provide a detailed listing, just generalities.
    Is there anything else you want to share with us about this dealership?They were very responsive, very professional, but a $6k bump on MSRP seems to be pretty outrageous.