Reviews of Brandon Ford

  • Reviewed on 2022-05-26

    MakeFord
    ModelRanger
    Doc Fee
    Did you purchase a new or used vehicle?I haven't purchased yet, but I have contacted dealers
    Year2022
    Did they sell you the car at MSRP?Yes
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?5
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?Brandon Ford adds a $1,295 "Dealer Fee" to all purchases. I ordered a Ranger and we originally agreed upon MSPR plus tax, tag and title, but they lump the doc fees into a Dealer Fee and would not budge. "It's all over the website, I thought you knew about the fee." "I've never had a customer refuse to pay a Dealer fee in ten years!" He admitted Doc fee's are only about $300 but would not adjust MSRP or any other factor to account for the extra $1,000 of their fee. Salesman said that since that don't install any dealer add-ons like other dealerships, they just charge this flat rate to all customers - no matter what car they buy. Sales manager agreed and let the deal die, refunded my deposit.
  • Reviewed on 2022-05-23

    MakeFord
    ModelExpedition
    Doc Fee1295
    Did you purchase a new or used vehicle?I haven't purchased yet, but I have contacted dealers
    Year2023
    Did they sell you the car at MSRP?No, above MSRP
    Did they require you to purchase accessories?Yes
    Did they require you to purchase protection packages?Yes
    How likely is it that you would recommend this dealer to a friend?0
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?The window tent they supposedly installed even though the tint is listed as installed by the factory on the windows.
    Is there anything else you want to share with us about this dealership?The dealer is charging $5,000 over MSRP on some vehicles and even more on other makes and models. I placed an order for a 2022 Ford Expedition Max Limited from them and when they got the exact same car on the lot, they would sell it to me with a $5,000 market adjustment. Said I would have to wait for mine to buy it at MSRP. So, I canceled my order through them and bought a 2022 Ford Expedition Platinum from Elder Ford for below MSRP. Their loss was my gain.