Reviews of Autonation Toyota Winter Park

  • Reviewed on 2022-04-23

    MakeToyota
    Model
    Doc Fee
    Did you purchase a new or used vehicle?New
    Year2022
    Did they sell you the car at MSRP?No, below MSRP
    Did they require you to purchase accessories?Yes
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?6
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?All wheater mats and window tints
    Is there anything else you want to share with us about this dealership?Seller and personal in general are friendly and they understand if you want to remove some adds on/packages. But one of the finance manager (Santos) is a evil, always lying and makes all the process a very bad experience,
  • Reviewed on 2022-04-23

    MakeToyota
    Model
    Doc Fee
    Did you purchase a new or used vehicle?New
    Year2022
    Did they sell you the car at MSRP?Yes
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?8
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?The staff was upfront and easy to work with. They have a dealer fee ($899), registration fee ($189) and tag fee ($145) plus the Southeast Toyota fee ($699). This dealer charged all of these fees before the pandemic. I initially walked away over a $500 difference in trade value, but I ultimately made the cash deal for an XSE ($38,514 OTD, $2,100 in sales tax) which I figure is about $2,000-$3,000 more than I would have paid before the chip shortage. But, I got a great offer from Carvana for my trade ($10,971) for a '13 Sonata with 97,000 miles. The net deal was $27,500 out of pocket, which is better than I would have done before the pandemic. Two years ago I was getting offers of $5,000-$5,500 for the Sonata. The staff was also very accommodating by switching cars when the car delivered to me had some fender damage. Fortunately, an identical car was on the lot and available.