Reviews of Volkswagen Of Oakland

  • Reviewed on 2022-04-23

    Doc Fee
    Did you purchase a new or used vehicle?Used
    Did they add reconditioning fees?No
    Did they allow you to get a pre-purchase inspection?No
    How likely is it that you would recommend this dealer to a friend?0
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?I purchased a CPO 2019 Etron Prestige with approximate 14,000 miles. Estimated range is 204 miles. When my wife and I test drove the vehicle, it had 25 miles of range left. It was a bit odd, if not disappointing because I couldn’t drive it for too long. However, I was trading in my 2019 Audi A7 so I was familiar with how Audis drive and I was sure it would be just fine. To my surprise after I took the E-tron home, even the battery would state 100% charge, I would only have a range of 72 miles which was highly annoying because my commute to work one way is 60 miles, which mean I had to stop halfway there to recharge and do the same on my way home. I get the vehicle to an Audi dealership for inspection and it turns out a battery cell is faulty and they had to order one from Germany! This was 3/7/22. To this day (4/2/22), my E-tron is STILL at the dealership waiting for said battery cell. The only silver lining is that Audi was able to loan me a vehicle to drive while mine is being serviced. Not sure if this fault is something that would come out in a pre-sale vehicle inspection but it is a little sketchy to me. Beware of this dealership.