Reviews of Tuttle-click Chrysler Jeep Dodge Ram

  • Reviewed on 2022-04-23

    MakeRam
    Model
    Doc Fee
    Did you purchase a new or used vehicle?New
    Year2022
    Did they sell you the car at MSRP?No, below MSRP
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?10
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?Ordered here after Huntington Beach CDRJ tried to extort me for $15000 on the day my Factory Order came in. Explained what that dealer pulled. Tuttle/Click confirmed they would honor FCA Affiliate Pricing from Tread Lightly with no Dealer Add-ons or Market Adjustments. Ended up 1% below Invoice. 9 weeks from order to delivery. No hard sells in the F&I office, but did catch him try to slip a $600 Paint Protection in but caught it and removed it. In and out in about 1.5 hours.
  • Reviewed on 2022-04-23

    MakeJeep
    Model
    Doc Fee
    Did you purchase a new or used vehicle?New
    Year2022
    Did they sell you the car at MSRP?No, above MSRP
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?10
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?Rob Trachtman offered me the vehicle at invoice, and also extended it with the Tread Lightly discount by 1% under invoice. As icing on the cake, I happened to find a $500 manufacturer rebate, which he was able to apply on top of the Tread Lightly discount. This put the vehicle price almost $1200 under dealer invoice. On top of this, Rob honored the price from when I ordered the vehicle opposed to when the monroney sticker was printed -- this is important because after I placed my order Jeep increased the MSRP $2185, from $69875 to $72060 at time of delivery. I think it is important to highlight this salesperson, because I had visited the same dealership two months prior and a different salesperson at the same dealership offered me MSRP, and told me that they were not accepting the Tread Lightly discount. I secured a 1.99% interest rate through my credit union, and they were unable to match it. They came close at around 2.19%, but I opted for the better rate though my credit union since it would still save me a couple hundred bucks in the end. There was one snag, which I am glad I was a little more careful about. They seemed to be rushing me to sign the contract, and I took the time to read it and found they made some mistakes on the finance contract which could have caused me to get stuck with the dealership financing. Specifically, the initial printed contract did not have the box checked to be an option contract, nor did it have a date for when the full amount needed to be paid by my bank. I had them hand write the addendums on the contract, and I had him initial the changes along with myself just to be sure. Other than that, they were very straightforward with me and didn't really try to sell me anything else. Case and point. When they inquired about my interest in extended warranties, I showed them the quotes I already had (which were significantly less) and indicated that I wasn't really sure if I was going to keep the vehicle longer than three years at this point. The F&I manager then said something surprising to me. He told me I should just wait until the three year mark to decide on getting an extended warranty and go with the people who gave me the better quote, and the difference in the cost of the warranty at that time won't be all that much more expensive if I wait.