Reviews of Subaru Sherman Oaks

  • Reviewed on 2022-05-12

    MakeSubaru
    ModelForester
    Doc Fee85
    Did you purchase a new or used vehicle?New
    Year2022
    Did they sell you the car at MSRP?Yes
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?10
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?It was such a journey to arrive at the moment when I bought the brand new 2022 Forester Premium. Gabriel (Lopez) made this experience possible and dare I say, enjoyable. Very transparent and honest communication, he offers MSRP for both new cars on the lot and factory order. A very rare offer in today’s market, indeed. After months research, I almost placed a factory order for a Forester Sport, yet I wasn’t happy about the long wait (2-3 months and more). Having 2nd thought, I reached out to Gabriel, and he told me about a very sudden available Forester Premium, due to costumer backed out of an earlier order. I jumped on the opportunity: test drove the car and bought it on the very same day. Gabriel Lopez (818) 389-9500 gabriell@casacars.com The F&I manager, Jesus (Zamora) was so easy to work with as well. I did not feel pressured at all. I forgot my check-book at home. Jesus came up with a solution, which caused NO delay on my car purchase experience. Needless-to-say, I feel cared for. Having one trust worthy partner in an auto dealership is hard to come by. And I had two :) Subaru Sherman Oaks practices Subaru’s Love promise in action. My experience is an example of such promise.
  • Reviewed on 2022-05-12

    MakeSubaru
    ModelCL
    Doc Fee85
    Did you purchase a new or used vehicle?New
    Year2022
    Did they sell you the car at MSRP?Yes
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?10
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?It was such a journey to arrive at the moment when I bought the brand new 2022 Forester Premium. Gabriel (Lopez) made this experience possible and dare I say, enjoyable. Very transparent and honest communication, he offers MSRP for new cars on the lot and factory order. A very rare offer in today’s market, indeed. After months research, I almost placed a factory order for a Forester Sport, yet I wasn’t happy about the long wait (2-3 months). Having 2nd thought, I reached out to Gabriel, and he told me about a very sudden available Forester Premium, due to costumer backed out of an earlier order. I jumped on the opportunity: test drive the car and bought it on the very same day. The F&I manager, Jesus (Zamora) was so easy to work with as well. I did not feel pressured at all. I forgot my check-book at home. Jesus came up with a solution, which caused NO delay on my car purchase experience. Needless-to-say, I feel cared for. Having one trust worthy partner in an auto dealership is hard to come by. And I had two :) Subaru Sherman Oaks practices Subaru’s Love promise in action. My experience is an example of such promise.