Reviews of Puente Hills Hyundai

  • Reviewed on 2022-04-23

    Doc Fee
    Did you purchase a new or used vehicle?I haven't purchased yet, but I have contacted dealers
    Did they sell you the car at MSRP?No, above MSRP
    Did they require you to purchase accessories?Yes
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?0
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?Fabric Protector, Smart Glass, Security System, Door Guard, Nitro fill tires for $8303!
    Is there anything else you want to share with us about this dealership?The sales rep I spoke with said the accessories are $8305, but he could come down to $6270. I pointed out that that's more than twice the highest dealer-installed accessories I've seen yet. He said "other dealers add charges that they don't tell you about". I reminded him that he shouldn't compare himself against unscrupulous liars (I said "You're not a liar so you don't need to compare yourself to liars"). He then said that every other dealer is adding 6k dealer markup. I pointed out that I haven't seen dealer markup yet from about 8 other quotes. He seemed firm on it, and he's another in a long line of dealers misrepresenting how hot the rest of the market is.