Reviews of Performance Auto Connection

  • Reviewed on 2022-04-24

    Doc Fee85
    Did you purchase a new or used vehicle?I haven't purchased yet, but I have contacted dealers
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    Did they sell you the car at MSRP?No, above MSRP
    How likely is it that you would recommend this dealer to a friend?0
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?I tried to purchase a new 2022 RAV4 hybrid. It was advertised on their website as 33,999. When I went in and talked to one of their sales team after not getting a response from their "online sales manager", I was told that the price would be 42,999 at 5%. I asked the guy why the hand out he printed for me and the window sticker said $34k but the price is $43$k. He told me that $2k was because I wanted a special color - Even though the gray color and white color were exactly the same price on the website and the printouts. The remaining difference was "market adjustment and delivery fees". I can understand a little bit of a markup but nearly $10k? Absolutely not.