Reviews of One Toyota Of Oakland

  • Reviewed on 2022-07-08

    Doc Fee
    Did you purchase a new or used vehicle?I haven't purchased yet, but I have contacted dealers
    Did they sell you the car at MSRP?No, above MSRP
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?0
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?Sneaky 2k-5k effective MARKUPs! One Toyota has been advertising everywhere, including taking out billboards on the side of buildings, that they do not charge markups/ market adjustment on their new vehicles. But, they have a policy that you have to trade in your old car to buy a new popular model (RAV4 hybrids etc). This policy was not there when I first put down my deposit late 2021. I agreed on principle to that requirement given they give a fair offer. The issue is: They set the trade in at their prices! And, they don’t negotiate that price. I got several dealership offers, sent one Toyota my offer, they refused to match or even just increase their offer. So, I just sold my old car to a local Toyota dealership for a few thousand bucks more than one Toyota’s offer. This sneaky strategy is hiding behind the flag that they don’t charge the new car over MSRP. But, since MARK DOWN your REQUIRED trade-in, it is essentially a markup for the consumers from 2k - 5k I think depending on your car might be more. Given the long waitlist, I suspect mostly people are not checking their car value before trading it in to One Toyota. I was almost wooed until I check KBB instant offer. BE MINDful of this trade-in mark down strategy.