Reviews of Longo Toyota

  • Reviewed on 2022-05-29

    MakeToyota
    ModelRAV4
    Doc Fee
    Did you purchase a new or used vehicle?New
    Year2022
    Did they sell you the car at MSRP?Yes
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?10
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?Amazing experience. Everything was very straightforward. I was on a waiting list for a few months, but they came through with a vehicle that matched my wants/needs. Both the sales and finance department are professional and did not pressure me into purchasing any extras I did not want. We will be returning here for our future vehicles and in the mean time recommending them to family and friends.
  • Reviewed on 2022-05-09

    MakeToyota
    ModelTacoma
    Doc Fee85
    Did you purchase a new or used vehicle?New
    Year2022
    Did they sell you the car at MSRP?Yes
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?10
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?Faster than expected factory order to delivery timeframe.
  • Reviewed on 2022-05-05

    MakeToyota
    ModelTacoma
    Doc Fee729.00
    Did you purchase a new or used vehicle?New
    Year2022
    Did they sell you the car at MSRP?Yes
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?10
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?This is a legitimate 10/10 rating because the salesperson (Jimmy Phan), finance manager (Young Chung), and staff in the parts department were phenomenal. I negotiated a reasonable price on my trade with a little bit of haggling. My sales rep helped me qualify for the Toyota Graduate incentive. The finance manager clearly discussed all of the packages/warranties/services and gave me NO pressure, and really let me determine what options would fit my need. I ultimately declined all of them and he was extremely respectful and friendly. This is an A+ dealership and I am very pleased with the experience. I will definitely return in a few years when it's time to pick up another vehicle. May the 4th be with you!
  • Reviewed on 2022-04-23

    MakeToyota
    Model
    Doc Fee
    Did you purchase a new or used vehicle?New
    Year2022
    Did they sell you the car at MSRP?Yes
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?10
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?The salesperson was very respectful and not pushy at all. He didn’t try to tack on any additional products, and sold me the vehicle at MSRP. Easy experience, and would highly recommend!
  • Reviewed on 2022-04-23

    MakeToyota
    Model
    Doc Fee
    Did you purchase a new or used vehicle?New
    Year2022
    Did they sell you the car at MSRP?Yes
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?10
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?
  • Reviewed on 2022-04-23

    MakeToyota
    Model
    Doc Fee
    Did you purchase a new or used vehicle?I haven't purchased yet, but I have contacted dealers
    Year2022
    Did they sell you the car at MSRP?Yes
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?10
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?Everyone in SOCAL knows these guys are literally one of a kind. Straight forward like buying anything else. They publicly online and in store have signs everywhere promising MSRP or below on all new vehicles ALWAYS even during the shortage. Yelp reviews also confirm amazing dealership truly one of a kind and has morals and honor.
  • Reviewed on 2022-04-23

    MakeToyota
    Model
    Doc Fee
    Did you purchase a new or used vehicle?New
    Year2021
    Did they sell you the car at MSRP?Yes
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?10
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?4/29/2021 - $500 deposit made with Longo Toyota to secure place on XSE waiting list. - Salesperson indicates a 3-6 month wait time. 8/4/2021 - Cancellation by person on the waiting list; salesperson provided VSPEC detail listing of the one "in production" and asks if we're OK with it - Notice from salesperson that Rav4 Prime XSE in production - Scheduled for arrival into LA Port around August 19th - It is our #4 color choice (Magnetic Gray Metallic); we go ahead with this color and configuration. 8/21/2021 - Salesperson advises that vehicle arrived in port and is being prepped at dealership 8/28/2021 - Make appointment to go into dealership on Monday, August 30, 2021. - Salesperson says she is out sick and will have us work with her backup person on Monday. 8/30/21 - Drive 40 miles from home residence to Longo Toyota Dealership in El Monte, CA - 1st Rav4 Prime XSE with all of our desired options that we've seen. - Do test drive on city streets and SoCal freeway. - Complete car purchase - no pressure from sales or finance staff. - Complete transparency in all of the details - Salesperson did try to sell Toyota Platinum Service package; Finance tried to sell Tire and Windshield coverage package. (declined both) - Completed deal and drove home.
  • Reviewed on 2022-04-23

    MakeToyota
    Model
    Doc Fee
    Did you purchase a new or used vehicle?I haven't purchased yet, but I have contacted dealers
    Year2022
    Did they sell you the car at MSRP?Yes
    Did they require you to purchase accessories?No
    How likely is it that you would recommend this dealer to a friend?8
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?Paid a reservation. As of last week I was around 67 of 75 for reservations. So far, working with the dealer has been great. Looking forward to my purchase later this year.
  • Reviewed on 2022-04-23

    MakeToyota
    Model
    Doc Fee
    Did you purchase a new or used vehicle?I haven't purchased yet, but I have contacted dealers
    Year2022
    Did they sell you the car at MSRP?Yes
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?10
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?On wait list, put deposit over phone, very easy.