Reviews of Hyundai Escondido

  • Reviewed on 2022-04-27

    Doc Fee85.00
    Did you purchase a new or used vehicle?New
    Did they sell you the car at MSRP?No, below MSRP
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?Yes
    How likely is it that you would recommend this dealer to a friend?6
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?The protection packages came to $2690 for the Alarm and Exterior/Interior Protection.
    Is there anything else you want to share with us about this dealership?I had a Hyundai Family Circle Plan discount. The stipulation of the discount is that the vehicle has to be on the lot. The vehicle has a price of 3% under MSRP plus an additional Hyundai Cash discount. I was shocked with the amount!!! Of all the local Hyundai dealerships I called, to confirm if they will accept the plan the salesman, Serje at Escondido Hyundai was the only one who followed up. He said they have a couple of Tucsons with what I am looking for. He did say they have the alarm system. I was Okay? with that, kind of. The discount was enough, I didn't worry too much. After the test drive, we sat down and talked a bit. Serje is a retired Marine, great guy!!! His guys that he led really loved him, I could tell from the parting gift they gave him. BEAUTIFUL!!! The salesmgr comes in to explain the dealer add-ons (up another $1500 to $3000), here's your out the door price. I was pretty pissed off, even called my family member who I got the discount from. He was pissed. I understand that the dealerships are hurting. Record low inventories, etc. They kind of had me over a barrel. I took a Lyft ride to the dealership. Plus I was in a lot of discomfort, from a recent surgery and just wanted to go home. They cut me a 10% discount on the add-ons. I should have just walked out!!! But, in the back of my mind, after hearing Toyota's news of slowing production, etc I was thinking vehicles will be even more difficult to find. So, I signed the bottomline. I like the vehicle, but, if I didn't have the discount I would have waited another 4-5 weeks for a Toyota RAV4 that I had a hold on. I also recommend getting financing before heading out. That saved me some $$$, 6 years @ 2.48%. With the family discount they can't give preferred financing.