Reviews of Huntington Beach Ford

  • Reviewed on 2022-04-29

    Doc Fee
    Did you purchase a new or used vehicle?New
    Did they sell you the car at MSRP?No, above MSRP
    Did they require you to purchase accessories?Yes
    Did they require you to purchase protection packages?Yes
    How likely is it that you would recommend this dealer to a friend?0
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?The salesmen and manager finance officer are all in on dishonest practices. A final out the door price including tax, all fees, everything was verbally agreed upon. Then $2k was added to the sales price and $2.9k extended warranty was added even though the finance officer repeatedly tried to get me to accept it and I repeatedly told the finance officer that I didn't want it. I went back to the dealership several weeks after noticing the loan amount was much more than verbally agreed upon. They played dumb and the sales manager told me I was trying to get a lower price than what I signed for. I sat with the finance officer to cancel the extended warranty. Even though he claimed to cancel it, he didn't. Fortunately I kept checking with the bank and the credit wasn't coming through. I had to contact the service provider and it was through them that I had it credited. It took me months to get the $2.9k credit from the dealership. From reading yelp reviews, there are many people experiencing the same corrupt sales methods. Will never take my car there for service and I've told everyone I know not to take their business there. Miserable crooks.