| Is there anything else you want to share with us about this dealership? | I *personally* had a 10/10 buying experience here - specifically working with Paul S - but skip to the bottom to see why I can't score it 10/10. This dealership did not create a high-pressure sales environment, and there was no split between the car sales and the F&I office. The salesman I worked with to negotiate the car price was also the person who was going back and forth from the F&I office to bring me the 'menu' of optional add-ons. I got my 2022 Ford Mustang Fastback Ecoboost Premium at slightly below MSRP by using X-Plan pricing, and the dealer put no add-ons on the car at all. This dealership was one of a small number who agreed to honor X-Plan pricing on off-the-lot sales (as opposed to requiring a factory order) in and around the LA County area. I spent ~5 hours at the dealership working through the process, and whenever I said "No" it was treated as a final answer. They did not make me repeat myself. Why isn't this review a 10/10? Because while I was doing paperwork I heard a different salesman selling to another couple and explaining that an additional $10K markup was "normal" on an MSRP $30K car. So this dealer is a 10/10 if you follow all the YAA best practices and work with Paul S. But they're not going to hand you a great deal on a silver platter. Do what YAA says however, and there is value to be found here. |
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