Reviews of Fontana Mazda

  • Reviewed on 2022-05-02

    Doc Fee
    Did you purchase a new or used vehicle?New
    Did they sell you the car at MSRP?No, above MSRP
    Did they require you to purchase accessories?Yes
    Did they require you to purchase protection packages?Yes
    How likely is it that you would recommend this dealer to a friend?8
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?Avas Paint protect Door guards Totaling about $2765
    Is there anything else you want to share with us about this dealership?This is the 3rd car I’ve bought from this dealership. I’ve had a great experience each time especially with car #2 and #3. They do have mark ups and are willing to negotiate. Originally they tried for $5000 for a dealer mark up but I pointed out to them that the window sticker had stated $3000 mark up. After some time I was able to get them to drop their mark up to only $500 and raise the price by $500 on my trade in. I still paid the full amount they wanted for the accessories. They didn’t seem that interested in negotiating in that area. I will warn though that they try extremely hard to turn the discussions into monthly payments rather than out the door price. I had to frequently push back and to get the conversation to be back on discussing out the door price. Once I got to the finance office though, everything was good. They didn’t try anything sneaky nor did they even try to sell me any other dealer add ons, extended warranties, etc.