Reviews of Aaron Ford Of Poway

  • Reviewed on 2022-04-28

    Doc Fee
    Did you purchase a new or used vehicle?New
    Did they sell you the car at MSRP?No, below MSRP
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?3
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?Was an initially positive experience as they were the only dealer in the area willing to accept X-Plan pricing. However during the deal I was forced to wait an exceptionally long time while other parties completed their financing. Additionally, the sales guy hounded me multiple times to leave them a positive review on Google/Yelp. My biggest problem has been the service. The dealer and I identified a paint defect from the factory on the vehicle, which they agreed to fix under warranty immediately. It's been a month+ and they still have not even SCHEDULED me for the paint fix. Even worse, they installed antitheft device without my consent, and now it has alarms that go off all of the time, and can only be removed by the dealer (which they won't schedule me for).