Reviews of Toyota Of Surprise

  • Reviewed on 2022-04-23

    MakeToyota
    Model
    Doc Fee
    Did you purchase a new or used vehicle?Used
    Year2021
    Did they add reconditioning fees?No
    Did they allow you to get a pre-purchase inspection?Yes
    How likely is it that you would recommend this dealer to a friend?9
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?I bought a 4runner TRD pro which is a marked up vehicle in most markets pre pandemic. This was marked up about 8k, but they gave me more than anyone else on trade (2021 Tacoma Pro 51.1k ) so the difference between my trade and markup was less than any other dealer. This was the only 4runner TRD pro anywhere at the time. I have bought several cars from them over the last few years. They are a respectful dealership and sales people are salaried so no big sales push. You can negotiate so it's not an as is price dealer like Avondale. I will say this they gave me considerably more for my trade than Avondale. While Avondale does sell at MSRP I have found they try and make it up some on the trade end (offered me 44k). Both are the best dealers I have found in AZ. I have been to them all. I believe the non pros are selling at msrp (except Primes) at Toyota of Surprise. If you have a trade check these guys out if not check out Avondale Toyota at MSRP. However Avondale have a huge waitlist and you could be waiting months.
  • Reviewed on 2022-04-23

    MakeToyota
    Model
    Doc Fee
    Did you purchase a new or used vehicle?New
    Year2022
    Did they sell you the car at MSRP?No, above MSRP
    Did they require you to purchase accessories?No
    Did they require you to purchase protection packages?No
    How likely is it that you would recommend this dealer to a friend?9
    What fees did they add and how much did they charge you?
    What accessories or protection packages did they require you to purchase and how much did they charge you?
    Is there anything else you want to share with us about this dealership?I was in and out in 5 minutes arriving early April. I had bought a 4runner pro a month earlier and stopped in to see what they had allocated. They had just gotten an allocation sheet and they had exactly what I was looking for. A 2022 Electric Lime Manual Tacoma TRD Pro 49.6k MSRP I paid 53.6k. They were asking 6k over msrp, I ended up paying 4k over no add ons. Some may say that a lot but considering I traded in the basically same truck a month earlier that I paid 45k for they gave me 51.1K and sold it for 55k 3 days later seemed like a fair deal and this is an extremely limited version with Lime color and manual transmission. Most dealers get 5k pre-pandemic for these trucks anyway. Again, this was exactly what I wanted so the ADM didn't bother me. I am 57 years old now bought over 60 cars at this point I no longer grind it out like the good old days sitting at Vantyl dealerships on Camelback trying to squeeze out floor mats while they hide and can't find your trade in keys :-). These guys are no hassle salaried salespeople. This will be my 4th car in 2 years from them. My wife likes them and believe me she hates all car dealers.